Category Archives: MyOrder

What the Retail Kiosks are saying about their distributors


Weza Tele aims to provide supply chain visibility solutions to small and medium distributors in the fast moving consumer goods (FMCGs) sector. This involves continuous conversations with many small retailers to understand their key challenges with their distributors. As we embark on our market research journey of learning more about the retailers and distribution challengers, we will be sharing our findings and organize open discussions to discuss the challenges, needs and innovative solutions for streamlining the distribution of SMEs. Below are some of the key findings we got after talking randomly to 10 retailers based in and out of Nairobi, who have been in operation for a period of at most one year.

Some of the key challenges retail kiosks are facing:

  • Unpredictability: of pricing information from the distributors;
  • Unreliability: of the distributors in delivering the goods at the physical premise leading to running out of stocks;
  • Expiry of products: delivered by some of their distributors, which are not subject to return;
  • Overstocking: sometimes the distributors are not able to predict demand and deliver more stock than expected;
  • Distance: some retailers have to travel long distances to get access to their distributors leading to time wasting and loss of business as they have to close their shop to go get the products.

It is on this note, that we will continue to better understand the challenges of the retailers and small distributors through our “Weza Distributor Network” that aims to provide the Fast moving Consumer Goods (FMCGs) suppliers and distributors an opportunity to:

  • Understand their needs and gaps and provide simple innovative solutions;
  • Collaborate and gain exposure;
  • Discover  innovative solutions and services to manage their businesses more efficiently, gain visibility and scale effectively;
  • Share and discover new scalable distribution models to reach more retailers on the ground

Sign up today on this link to be part of the network!

To collaborate or support our continued market research on understanding the retailers, distributorship and gaps in that area. Feel free to contact us, through our contact form here


Weza Tele Wins IBM Global Smart Camp Competition at the Tech4Africa conference held at Strathmore University

Weza Tele is humbled to have been selected to partner with IBM Global Entrepreneur among other 3 other startups, Bespoke Systems,Health E-net and Ma3route. The startups were selected to participate in the IBM smart camp Nairobi League. According to IBM , “IBM SmartCamps aim at identifying early stage entrepreneurs who are developing business ventures that align with IBM Smarter Planet vision. The SmartCamps enable startups to take advantage of mentoring opportunities, learn from thought leaders, and network with serial entrepreneurs, investment firms, academic institutions, and industry and technology experts. SmartCamps give selected startups the opportunity to connect with the venture community.”

According to the judges Weza Tele was chosen for being the most innovative and scalable of the four competing startups. It also has a solid team and clients (small and medium sized distributors and retailers in fast moving consumer goods) using their product and benefiting in return.

 Weza Tele presented their SMS ordering solution, a powerful module from their Myorder Enterprise solution that aims to provide a simple ordering process between distributors and retailers.The solution aims to provide efficiencies and intelligent modules for the existing challenges in the supply chain and distribution that include but not limited to:

  • Long queues of retailers waiting to place orders;

  • Delays of order deliveries to the retailers;

  • Manual entry and tracking of retailers orders;

  • Costly brokers at the middle of the distribution channel;

  • Orders placed by calling are inefficient, fraud-ridden and cumbersome processes

The SMS ordering solution is simple, secure and works from featured to smart phones, with no hardware or software needed to install it such that in a matter of minutes it’s up and running. The beauty of this solution is that it can seamlessly integrate with existing systems such as QuickBooks, SAP, Open ERP and Point of Sale solutions. To read more about this product, visit this post.

Through the smart planet initiative, Weza Tele team received a lot of valuable feedback; mentorship and support that will continue to impact the team and be incorporated in standardization and scaling of their products.

 In the coming years, Weza Tele hopes to maximize the partnership with IBM and scale their Myorder Enterprise solution and its other modules (e.g. mobile web ordering, SMS marketing tools, stock management, outlet mapping tools etc) to small and medium distributors and retailers across Africa. IBM is uniquely positioned to make a huge impact to Weza Tele, because of their resources, global reach, and in-depth knowledge and experience with the world’s largest enterprise customers. Additionally, they will provide support technically and in development of marketing strategy.

Since winning, doors to potential partnerships, clients and mentorship support to help strategize and grow our market share, have been opened. Weza Tele will be going to Johannesburg, South Africa in October 2013 for the next level of competition that will bring together more startups from different region. The last league of the regional Smart Camp competition will then be held in Istanbul, Turkey in November.

Is He An Endangered Species?

What three words best describe your dad or mentor?

Do any of the following words come to mind? A provider, guidance giver, devoted, inspiring, understanding, brave, patient, wise, protector,  courageous just to mention a few. If they do, he is an endangered species and should show your appreciation of him.

My order has put a list of gift ideas to help you express your gratitude to him.

Anyone can be a dad, but he is my Father.

 ‘My number one dad,”You are the best,’ and ‘To a gentleman’ are just a few of the messages MyOrder Gifts can help you say. This customized messages will not only impress but also impact.

Let me cater for the bill Dad.

 The way to a mans heart is through his stomach.Yummy pies offers a wide range of mouth watering, scrumptious and healthy home made pies. Buy him the family pies for lunch for 3 days.

Let Dad go 'Kuku' about the Kienyeji Chicken.

 Almost every Kenyan Man loves the healthy, authentically sweet, Kienyeji Chicken. Buy your Dad or partner this meal and My Order will deliver it to his office. He will love it!

That special dad in your life needs to know that his recognized and admired.

Happy Fathers Day from My Order!

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5 Things To Do on Labour Day in Kenya.


Happy Labour Day Kenyans!

It is that time of the year again! When you get a day off your busy schedule and get to celebrate your hard work. We have a compiled a list of fun things to do with friends, colleges and family alike.

1. Eat Mbuzi.

A get together with your workmates or friends will not be complete without this. Celebrate the day with a home barbecue of Mbuzi Choma (Roasted goat meat) or Mbuzi fry (fried goat meat).Get a Mbuzi delivered to you thanks to Mamamikes on My Order.

2. Have Some Cake.

Nothings says; ‘Relax and Enjoy me’ better than a cake from Cake Plaza. This is because it has whipped cream, real fruits and is made to precision. Whether you choose a fudge cake, red forest or white forest, we guarantee that you will not get disappointed. Get that Labour Day cake and enjoy it with your family, friends or spouse.

3. Go Visiting.

Everyone is either having fun on Labour Day, or home waiting for you to visit. Do your shopping online and have it delivered to them as you chat. Get this from Epepea, the online supermarket.


You can also buy clothes for that new born from Njambi Ndiba Photography. They are cute crocheted items for that everyone will admire.


4. Take a Drive.

Take an out of town drive with friends wearing brand new Subaru gear from Dal’s Boutique. It is original Subaru merchandise that will not only keep you warm, but give you an edge among your friends. Get your jersey today.


5. Find An Event Around You.

Find out what’s happening around you and know which event to go to. Gigwapi will keep you updated on all cool events.

She Quit Medical School To Start a ‘Household and interior Deco’ Business.

Milways Households and Interior Deco Shop.



Millicent Ogembo had always been passionate about business. It all started in high school, where she used to  to resell items she bought and sell at higher margins to get profits. It was not until she joined campus for a degree in Medicine when she realized her passion was not in medicine but business.

Being in a medical profession where it is mainly male dominated, Millicent recounts using money meant for her fees to get her first stock from Dubai. “When I brought the items, they sold so fast and I made good money”. I have not turned back ever since as I love what I do, ”she added.

At Milways, you get quality items from Germany, Turkey, Dubai and China. Milways household and interior deco, has branches all over Nairobi and Millicent intends to open a  home deco  display showroom soon. Her Myorder shop  has items from the Hurlinghum branch.

Millicent offers the following advice to women intending to start businesses:

1.      Tough times don’t last. “Take heart, be brave.”

2.      Don’t let family life be an excuse. “Marriage should not be different from courtship”

3.     Marketing is key. “Your brand image shows whether or not you can deliver. I ensure I am always driving the latest cars, I have the latest deco to assure my customers that my brand is the best. This gives my clients confidence in me.”

With her MyOrder shop, customers get to view and order for items from Milways and have them securely delivered . Check our more pics of Milways shop album on myorder facebook page at this link

Exploratory Market Research on Consumer Ordering & Distribution Habits

One of the core aim of iHub Research is to work closely with Tech startups, helping them achieve their tech related research goals as well as understand the importance of conducting full scale research as they penetrate into the market. As seen from documented trends most startups don’t end up  succeeding long term in the market  because they have underestimated the value of continuous market research. Market Research does not only help startups answer their assumptions, but also acts as feedback tool to let them  know  how to improve their product to suit users needs and current market trends before spending a lot of resources on a product.

Weza Tele Ltd realizes the value of the insights provided by market research. It is on this note that we partnered with iHub Research to conduct a baseline exploratory study on consumer ordering and distribution habits. The study was with an aim to inform Weza Tele on consumer ordering and distribution challenges and needs that exist in the current supply chain processes.  Below is a summarized infographic of the core exploratory findings. To read and download the full report vist the iHub Research website at this link


Weza Tele releases MyOrder Beta

A new way for small & medium businesses to reach their target market through mobile commerce

It’s been a long journey for the MyOrder team: from idea, through working prototype, to an actual product. We’re excited to announce the public beta release of MyOrder,  a platform that allows buyers to easily order from shops around them for delivery or pick up, using their web-enabled mobile phones. It’s easy to use, yet powerful too! With SMS alerts for both customers and retailers, MyOrder keeps everyone informed throughout the order and delivery process. You can learn more about how it works at

We’ve got 7 mobile shops for you to buy from (and counting!) We’ve transformed their printed catalogues into  electronic menus that are always up-to-date, easy to browse, and visible anywhere online. Ordering has never been so convenient.

To start shopping, visit on your mobile phone.

 If you’d like to get MyOrder for your business, head over to and take a minute to fill out the form.

Cake Plaza just got MyOrder

The master bakers at Cake Plaza are known for their scrumptious cakes and pastries. They are located on Ngong Road, near Nakumatt prestige. You can now order your favorite cake on MyOrder platform, be it Red Forest, Black Forest, Cherry Chocolate or Carrot Cake (among others!) Let us know it’s your friend’s birthday in the “special instructions” field, and we will surprise them for you!

According to the latest  Communications Commission of Kenya latest mobile statistics for the third quarter (January 2012 to 31st March 2012), the number of mobile subscribers continues  to  increase from 71% as at 31st December 2011 to 89.10% of the Kenyan population. This results shows there is huge potential of mobile commerce targeting the 98% of the audience accessing internet through their web-enabled phones.

The bottom line: if you’re not on mobile, you’re losing customers and revenue to someone who is. For businesses looking to reach global customers, benefit from online marketing and sales then mobile Internet is an additional channel to target, which can be leveraged by opening your shop today on Myorder platform.