Tips for affordable Valentine’s Day!

If you’re not ready for Valentine’s Day, no fear. You don’t have to spend a lot of money to treat your sweetheart. Myorder has put together a great list of affordable great deals from shops on myorder:

1.Cake Plaza shop:

Shop link:

Buy a cake from Cake plaza shop on Myorder and stand a chance to win a voucher worth Kshs 1000


2. S&S Organizers shop:

Shop link:

 Buy a gift from S&S organizers and get it delivered to your sweetheart for FREE!


3. Ivy flowers shop:

 Shop link:

Buy for your loved one a bouquet of flowers from Ivy flowers on Myorder and get a FREE valentine card and FREE delivery!


4. Mamamikes shop:

    Shop link:

Buy  gifts hamper at 15% discounted price and get it delivered to your loved one for FREE!


Make this valentine memorable and timely by choosing one of the above affordable deals for your loved one. Share the love and happiness this valentine!

Love is that condition in which the happiness of another person is essential to your own- Robert A. Heinlein

Myorder wishes you a very happy valentine day!


Epepea online Supermarket brings smarter shopping to your doorstep!

epepea Blog3

The merits of shopping at a physical supermarket are obvious but few; variety, you get to feel the product , but have you ever thought through the shortcomings ?

The pressure to buy because of advertisers, impulse buying, end month queues, kids wanting everything and no parking space during rush hours  All resulting in, not only wasting of time but also money. Buying from an online supermarket solves these problems while also promoting added value and convenience to your entire shopping experience.

Epepea online supermarket is a Kenyan virtual supermarket that will help solve these problems and more. For you to be an effective shopper you must first audit your previous shopping lists and identify recurring items that you need in your household. It could be things like sugar, cooking oil, bar soap, tissues, soaps, etc. Now consider bulk shopping for those items. The idea of bulk shopping is great but it is true that most people don’t have the time to go downtown to bulk shop.

At Epepea, you get to conveniently shop in bulk at the actual market value with a delivery fee of only Ksh.500 at the comfort of your phone or computer

shopping2 Epepea have gone further to strengthen their marketing channels, exposure, and distribute their products more effectively through their Myorder shop.

From this shop, buyers can be able to order and pay for bulk items at their convenience and get them delivered at their doorstep. On the other hand, Epepea can be able to know and manage their customers, manage their inventory, offers and manage their deliveries.

Most certainly the future of supermarket shopping is online as it solves problems of packing, long queues and minimizes wastage.

Speaking to the founder and proprietor of Epepea online supermarket, Mrs. Winfred Gacheri, a mother of four, she says “10,000 is more than enough for my household’s shopping needs.” Are you sending what you should? It is time to save on your time and money by giving Epepea your shopping list and they will do the shopping for you and deliver!

Visit today and shop from Epepea!

USSD Developer Workshop

Are you a developer or curious to understand USSD (Unstructured Supplementary Service Data) applications?

Weza Tele Ltd is conducting a hands-on USSD workshop, where we will answer all your questions:
  • What is USSD and how does it work?
  • How much does USSD setup cost?
  • What is the process of implementing USSD with PRSPS and Telecoms in Kenya?
  • What are the different ways one can  make money out of USSD apps?
  • Q & A session
There will also be a practical session where developers will work in teams to develop and deploy USSD applications in their favorite programming language.
The best part is that all participants of this workshop, will also be given a shared code  to test their USSD apps for a period of one week.
A chance for them to showcase their ideas to their potential clients, investors and friends in order to get feedback.
This will be a full day workshop for only Ksh. 2000 on the 1st December 2012!
Tea and Lunch will  be provided.
Don’t miss out,  RSVP here!
Venue: Nailab, 4th Floor Bishop Magua Building, Ngong Road, Nairobi
More details will be communicated before the date of the event!
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New features: You can now search and order based on location

We are delighted to announce the release of new features added to our MyOrder Beta platform. Search and locations feature.

Based on our users feedback so far, it is important to allow them to easily search for a product before anything. Most important, view if there are registered and verified shops on MyOrder that are based in their nearest location/vicinity.

Right now, you can be able to search for a product and MyOrder will query from the existing shop menus we have and give you results to help you make the right choice. You can further narrow down the shops to their location.

We listened to your feedback and we hope to make our platform more valuable based on your feedback as a user. Keep them coming, as we appreciate your feedback on how we can always make Myorder better. In the coming days we will announce new features by keeping you posted on our blog.

Check out the new features from the mobile platform and place your order in a shop located near you ! For queries/feedback and to get started, contact us at:

Exploratory Market Research on Consumer Ordering & Distribution Habits

One of the core aim of iHub Research is to work closely with Tech startups, helping them achieve their tech related research goals as well as understand the importance of conducting full scale research as they penetrate into the market. As seen from documented trends most startups don’t end up  succeeding long term in the market  because they have underestimated the value of continuous market research. Market Research does not only help startups answer their assumptions, but also acts as feedback tool to let them  know  how to improve their product to suit users needs and current market trends before spending a lot of resources on a product.

Weza Tele Ltd realizes the value of the insights provided by market research. It is on this note that we partnered with iHub Research to conduct a baseline exploratory study on consumer ordering and distribution habits. The study was with an aim to inform Weza Tele on consumer ordering and distribution challenges and needs that exist in the current supply chain processes.  Below is a summarized infographic of the core exploratory findings. To read and download the full report vist the iHub Research website at this link


Weza Tele releases MyOrder Beta

A new way for small & medium businesses to reach their target market through mobile commerce

It’s been a long journey for the MyOrder team: from idea, through working prototype, to an actual product. We’re excited to announce the public beta release of MyOrder,  a platform that allows buyers to easily order from shops around them for delivery or pick up, using their web-enabled mobile phones. It’s easy to use, yet powerful too! With SMS alerts for both customers and retailers, MyOrder keeps everyone informed throughout the order and delivery process. You can learn more about how it works at

We’ve got 7 mobile shops for you to buy from (and counting!) We’ve transformed their printed catalogues into  electronic menus that are always up-to-date, easy to browse, and visible anywhere online. Ordering has never been so convenient.

To start shopping, visit on your mobile phone.

 If you’d like to get MyOrder for your business, head over to and take a minute to fill out the form.

Cake Plaza just got MyOrder

The master bakers at Cake Plaza are known for their scrumptious cakes and pastries. They are located on Ngong Road, near Nakumatt prestige. You can now order your favorite cake on MyOrder platform, be it Red Forest, Black Forest, Cherry Chocolate or Carrot Cake (among others!) Let us know it’s your friend’s birthday in the “special instructions” field, and we will surprise them for you!

According to the latest  Communications Commission of Kenya latest mobile statistics for the third quarter (January 2012 to 31st March 2012), the number of mobile subscribers continues  to  increase from 71% as at 31st December 2011 to 89.10% of the Kenyan population. This results shows there is huge potential of mobile commerce targeting the 98% of the audience accessing internet through their web-enabled phones.

The bottom line: if you’re not on mobile, you’re losing customers and revenue to someone who is. For businesses looking to reach global customers, benefit from online marketing and sales then mobile Internet is an additional channel to target, which can be leveraged by opening your shop today on Myorder platform.

M-Maji Launch: A USSD application to improve clean water access in the slums

It’s not every day that a mobile application is launched to the accompaniment of songs, dances, and gymnastics. That’s exactly what happened at Sarangombe in Kibera, where a crowd gathered to launch M-Maji  (“mobile-water” in Swahili). M-Maji is a mobile phone-based water information system that aims to empower under-served communities with better information about water availability, price, and quality. Water vendors use their mobile phones to advertise on M-Maji and water buyers query the M-Maji database to find the closest, cheapest, and cleanest water. All this is free and accessible on even the most basic GSM phones.
M-Maji was developed by Weza Tele, a visionary firm that applies mobile technologies such as USSD, Mobile Web, and SMS to solve problems. Weza Tele teamed up with a group of Stanford students, as well as Umande Trust, an organization based in Kibera that addresses water and sanitation issues. Because M-Maji is a novel approach to improving clean water access, it was critical to conduct a randomized, controlled evaluation of our system. Weza Tele’s contribution to M-Maji involved requirements analysis, design, development, prototyping and testing.

The problem:

When water is scarce, a resident of Kibera may trek for miles in search of it with no guarantee of success. Simply finding the water takes up valuable time and energy. M-Maji makes it possible for vendors to advertise for clean water at specific landmarks and allow customers to be able to look up the places where they can find water vendors in their specific location through the use of  the mobile phone.

How M-Maji works

Step 1: At the start of each day, water vendors notify M-Maji via USSD (Unstructured Supplementary Service Data) that they have water to sell, the price they are selling it for,and where they are selling it. They also have the option to advertise whether or not their water is purified. All of these vendor notifications from across Kibera are collected and stored in a central M-Maji database in real-time.
Step 2: Water buyers who are searching for water initiate a USSD session with M-Maji,  through which they obtain a location-relevant listing of local water vendors who have water to sell, their price, location, and vendor ratings.
Step 3: If a water buyer subsequently finds out that a vendor misreported water availability, price, or quality, the buyer can file a complaint with M-Maji via USSD. The database will keep track of complaints and alert future buyers of such negative histories through the use of vendor ratings.

Today’s launch
The launch had the honor of hosting government officials such as Chairman of ODM Mr. Ombongo, Area Chief of Sarangombe Mr. Ongweso, Area councillor Kodiao, Chief of Makina Christine Lithwa also availed herself. There were also Stakeholder representatives from Umande Trust among the few were Musimi Boni. Stanford University was also represented by Professors Joshua Cohen and Terry Winograd.

The launch was breathtaking filled with entertainment from the Kibera Hamlet school who brought a splash of colors to the day with their acrobatic dances and flexible moves, a musician spoke about the importance of water and marveled the crowd. Songs were sung by local primary schools from Kibera, a play was done to showcase the lifestyle of water vendors who were faced with obstacles from harsh customers who complained about the quality of water.

Mr. Ongweso the Area Chief of Kibera talked about some few challenges that Kibera inhabitants faced. He addressed the issue of contaminated water being something that could be controlled if people took responsibilities of where they dispose waste. He said Sarangombe has five tanks for water and pipes that direct water to different locations however, people always interfere with them and cut them so as to get water. This exposes the clean water to germs and external waste that could as a result cause diseases.
Vendor registration was also being initiated at the launch where we had different vendors putting down their phone numbers and location so as to be part of the system. Customers who wanted more explanation of how M-Maji works were also putting down their names and numbers so as to be given a text of how it actually functions. However, a practical demonstration was done to everyone  who came on the simple process of M-Maji.

Although the code was not activated the people were excited and anticipated the new solution of water access. They were informed of its soon activation and embraced it positively.

Design Thinking Workshop at iHub

It was a super cool and interactive workshop with Terry and Joshua from Stanford and Dan from University of Nairobi.  If you are a techpreneur,researcher, a designer and you did not attend this workshop then you missed out! We learnt a bunch of interesting and eye-opening things.

The workshop started off with an interactive session entitled ‘The Wallet Project’ , an immersive activity meant to give participants a full cycle through the design thinking process in as short  time period as possible. The project itself gave facilitators the opportunity to touch on the fundamental values of the that include:

  • Human-centered design: Empathy for the person or people you are designing for, and feedback from users, is fundamental to good design.
  • Experimentation and Prototyping—Prototyping is not simply a way to validate your idea; it is an integral part of your innovation process. We build to think and learn.
  • A bias towards action: Design thinking is a misnomer; it is more about doing than thinking. Bias toward doing and making over thinking and meeting.
  • Show don’t tell: Creating experiences, using illustrative visuals, and telling good stories communicate your vision in an impactful and meaningful way.
  • Power of iteration: The reason we go through this exercise at a frantic pace is for people  to experience a full design cycle. A person’s fluency with design thinking is a function of cycles,  participants are challenged to go through as many cycles as possible—interview twice, sketch twice, and test with their  partner twice. Additionally, iterating solutions many times within a project is key to successful outcomes.

In the second phase of the workshop, the team went out to understand how designers approach problems to try to solve them, that way, individuals and businesses will be able to connect with and invigorate their ideation processes in order to take innovation to a higher level. Teams of 8 had interviews with ‘Mama Njoroge’s’ to find out what they need and possible solutions. The teams got interesting findings such as:

  • Lack of proper roads to transport their products and services
  • Lack of storage facilities and lots of food wastage
  • Lack of an ordering platform to advertise and the vendors to get more traffic for their products
  • Insecurity and no community policing
  • No proper water and sanitation facilities
  • Insufficient capital and financing for business expansion

Summary points:

  • Point of view= user + need + insight, this is the anchor/focused challenge that grows from empathy.
  • Often you could build on a bad idea and get a good one that relates to it
  • Design thinking is all about: Imagination! Empathy! Reframing the problem! Generate alternatives! Iterate based on feedback! Build and test!
  • Fail Early, Fail often then learn from that!
  • The fundamental way to test prototypes is by letting users experience them and react to as well as your perception of your users and their needs.

Market Survey to Understand Kenyan Consumer Ordering Habits



For the last one month we have been busy! Working to meet clients technical needs and most important working on our MyOrder platform, a mobile commerce ordering and payment platform that facilitates sellers, retailers and distributors/delivery companies to connect and order efficiently from  each other via a mobile commerce platform.

As Weza Tele develops the platform, there is a pressing need to conduct a market survey research in order to understand the consumer ordering habits and how the delivery component works.Weza Tele in collaboration with iHub Research are currently conducting an on-going  pre-test research study that will demystify consumer ordering habits in the mobile commerce space in Kenya.

The aim of the market research is to help evaluate and understand the consumer ordering habits and the delivery/distribution mechanisms currently in place. This study will help in enhancing and tweaking the MyOrder platform to better serve the users .The data derived from this study will also be valuable to other  e-commerce companies and companies hoping to expand into the mobile commerce sector.

This study will constitute 5 research questions to determine the current ordering processes being utilised in the service chain:

  • What are the current ordering processes in place?
  • What are the current delivery/distribution processes in place?
  • How do consumers prefer to order for their products/service using the different platforms, e.g Mobile phone devices, Desktop, Pick up, phone call orders?
  • What would people order using their preferred platform?
  • Would consumers prefer their orders to be delivered or picked up?

A mix of methodologies will be used to conduct this research  including but not limited to: In-depth interviews, survey questionnaires, observations and desk research. The pre-test study will focus on Nairobi location.Weza Tele  will be collecting the data from the full target sample this week and thereafter releasing findings . Stay tuned for our findings!

For more information/queries about this research, feel free to contact us at

SMS ordering: Strengthening distributors and retailers relationships

According to the CCK Kenya latest report (2012), there are 27 million mobile subscribers, SMS per subscribers per month growing by 125% from 8.5 SMS as at June 2011 to 18.99 SMS at September 2011. Weza Tele has tapped into this market by developing an SMS-based ordering service for its clients that they are currently working with in the industries of fast moving consumer goods e.g.publications, beverages, Gas, Grocery & food stores as they try to reach their vendors and end-users with an easier way for them to order from their simple phones.
Its  easy to use and integrate into your current sales process. The service consists of 3 simple steps:

1. Register
2. Order your items
3. Orders confirmed

How does the SMS ordering service work?

For Distributors:
At the heart of the software is a simple and well-designed dashboard. This enables you, as a seller,  to manage customer information, orders, prices, products, reports and recipients with control rights.

You can also periodically receive orders by email, formatted as Excel spreadsheet with customizable fields you would want to see.

For retailers:

The system enables registered retailers to send in orders in a simple and memorable format.  This works from a basic phone with no need for an Internet connection. Every item on a catalogue a code is assigned that further simplifies the ordering process. We translate the codes, calculate the total price, and send you a electronic confirmation with your order details & prices.

Our software also has built in error correction mechanisms. For instance, if you incorrectly type in your order information, then the system is able to automatically correct that and figure out what you meant to type. It then sends you an sms confirmation before your order is further processed.


  • Ease of use — No special equipment needed hence more flexibility when ordering. Works with any mobile telephone that can send Text messages (SMS) or email.
  • Fast — simplifies the process for both customer and retailer, as the customer avoids the likelihood of being held in a phone queue and the retailer gets structured, aggregated orders from time to time.
  • Low Cost — Affordable operational costs. Free registration.
  • Convenience – Buyers send from their mobile phones and receive SMS notifications to confirm orders.
  • Seamless integrations- with SAP, Open ERP, Quick books, multiple languages and payments

“Simplicity is key!”

There is no hardware or software to install so that in a matter of minutes its up and running.

Setup and Inquiries

For more information, please contact us (at to arrange a demonstration, setup, or to obtain answers to any questions regarding this additional feature.